Shipping policy
SHIPPING POLICY
Last updated: September 8, 2026
Most Gnardcore products are made to order through print-on-demand fulfillment partners.
ORDER PROCESSING AND PRODUCTION
Orders generally enter production shortly after they are placed.
Processing and production times vary depending on the product, fulfillment facility, order volume, and destination.
Estimated delivery information displayed at checkout or in an order confirmation is an estimate and is not a guaranteed delivery date.
SHIPPING AND DELIVERY
Available shipping methods and charges are displayed at checkout based on the products, shipping address, and available carriers.
Delivery time begins after production is completed.
Delivery may be affected by carrier delays, severe weather, holidays, customs processing, incorrect addresses, or other circumstances outside our control.
Orders containing multiple products may be produced at different facilities and delivered in separate packages. Separate packages may have different tracking numbers and delivery dates.
TRACKING
When tracking is available, tracking information will be sent to the email address provided with the order.
Tracking information may take time to update after a shipping label is created. A label being created does not always mean that the carrier has physically received the package.
ADDRESS ACCURACY
Customers are responsible for entering a complete and accurate shipping address.
Contact gnardcore@gmail.com immediately if you notice an address error. We cannot guarantee that an address can be changed after an order enters production or fulfillment.
Gnardcore is not responsible for packages delivered or returned because the customer provided an incorrect or incomplete address.
Additional production or shipping charges may apply if an order must be replaced or reshipped because of a customer-provided address error.
LOST, DELAYED, OR MISSING PACKAGES
If a package appears lost or tracking has not updated for an unusual period, contact gnardcore@gmail.com with your order number.
We will review the shipment and, when appropriate, contact the fulfillment provider or shipping carrier.
Replacement or refund eligibility will depend on the shipment circumstances and the results of the carrier or fulfillment investigation.
If tracking shows that a package was delivered but you cannot locate it, first:
- Confirm the shipping address on your order
- Check around the delivery location
- Ask household members or neighbors
- Contact the shipping carrier
Contact us if the package remains missing after taking these steps.
DAMAGED PACKAGES OR PRODUCTS
If your order arrives damaged, defective, or misprinted, contact us within 30 days of delivery and include clear photographs of the product, packaging, and shipping label.
Claims are handled under our Refund Policy:
https://gnardcore.com/policies/refund-policy
INTERNATIONAL ORDERS
International shipments may be subject to customs duties, import taxes, handling charges, or other fees imposed by the destination country.
Unless stated otherwise during checkout, the customer is responsible for these charges. Customs processing may delay delivery.
ORDER CHANGES AND CANCELLATIONS
Because products may enter production quickly, changes and cancellations are not guaranteed.
Contact gnardcore@gmail.com immediately if you need assistance. Once production begins, the order generally cannot be changed or canceled.
CONTACT
For shipping questions, email:
gnardcore@gmail.com